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VICTIM ADVOCACY PROGRAM

This program provides victims of violence and their families with services that respond to their emotional, physical, and cultural needs to help them become happy, healthy, and self-sufficient.

Advocacy Services

Services include:

  • Peer counseling

  • Case management

  • Crisis intervention

  • Security planning

  • Peer counseling

  • Escort services

  • Emergency shelter placement

  • Emergency financial assistance

  • Interpreter service
     

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Helpline in Spanish for Victims of Violence
in the Commonwealth of Virginia

24 hours a day (888) 969-1825

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We run the first and only Spanish-language Helpline for victims of violence in the state of Virginia that operates 24 hours a day, 7 days a week. The Helpline is run by bilingual, bicultural, and trauma-trained staff and volunteers to serve as advocates for victims and receive calls from individuals seeking safety, information, and support. Our bilingual, bicultural, and confidential Help Line is the only one of its kind in Virginia, as we can guarantee that our lines will always be answered by someone who speaks Spanish. Victims who call the helpline will work with our Community Advocates to develop safety plans, access culturally relevant services, and to increase their social support network. Our referral process goes beyond providing victim phone numbers to make their own calls; we also make calls with victims to ensure that they can break the language barrier and to provide explanations of how the system works if the client is having difficulty understanding cultural differences.

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Our Impact: Ensure Spanish-speaking victims of violence seeking services in the Richmond metropolitan area don't hear, "Sorry, I don't speak Spanish," or often have to wait days for someone who speaks Spanish to call them back.

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Our Impact: Ensure EQUITY for LEP victims of violence by providing the services and support they need, achieving the same or comparable results that English-speaking victims can achieve.

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Latinos in Virginia Empowerment Center is the first and only agency in the state of Virginia that provides culturally specific services for Hispanic/Latino families affected by violence, ensuring its programs and services are always delivered by bilingual, bicultural, and trauma trained. Our model empowers members of the Latino community to be part of the solution to end violence and build healthy relationships with other communities to better serve Spanish-speaking victims. All of our services are free and confidential for victims and their families.

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